Privacy Policy
Last updated: May 2025
Introduction
Reelvue is committed to protecting your personal information and being transparent about how it is used. This Privacy Policy describes what data we collect, why we collect it, how it is used, and the rights you have regarding your information.
By using this website you acknowledge that you have read and understood this policy. If you have questions or concerns, please use our contact page.
1. Data We Collect
- –Contact form submissions: name, email address, and any message content you choose to provide when you contact us.
- –Analytics data: anonymised usage information such as pages visited, time on site, and approximate location, collected only if you have consented to analytics cookies.
- –Cookie preferences: your consent choices are stored locally in your browser.
- –Technical data: browser type, device type, and IP address may be recorded automatically for security and performance purposes.
2. How We Use Your Data
- –To respond to enquiries submitted through the contact form.
- –To understand how visitors interact with the site and improve the user experience (analytics, with consent).
- –To protect the site and users from security threats and fraudulent activity.
- –To comply with legal obligations where applicable.
- –We do not sell, rent, or trade your personal data with third parties for their own marketing purposes.
3. Legal Basis for Processing
- –Consent: for optional cookies and marketing-related data use.
- –Legitimate interests: for responding to contact enquiries and maintaining site security.
- –Legal obligation: where applicable under relevant data protection law.
4. Data Sharing
- –Analytics data may be shared with Google Analytics if you have accepted analytics cookies.
- –We do not share your contact details with other third parties without your explicit consent, except where required by law.
- –Advertising data may be shared with advertising platforms if advertising cookies are accepted.
5. Data Retention
- –Contact form submissions are retained for as long as necessary to respond to your enquiry and for reasonable follow-up, typically no longer than 24 months.
- –Analytics data is retained in accordance with Google Analytics' standard data retention settings.
- –Cookie preference data is stored locally in your browser until you clear it.
6. Data Protection Measures
- –We use HTTPS encryption for all data transmission on this website.
- –Access to personal data is restricted to individuals who need it to fulfil their responsibilities.
- –In the event of a data breach that poses a risk to your rights, we will notify the relevant authority within 72 hours and inform affected individuals without undue delay.
7. Your Rights
- –Right of access: you can request a copy of the personal data we hold about you.
- –Right to rectification: you can ask us to correct inaccurate or incomplete data.
- –Right to erasure: you can request deletion of your personal data where there is no compelling reason for us to continue holding it.
- –Right to portability: you can request your data in a structured, machine-readable format.
- –Right to object: you can object to processing based on legitimate interests.
- –To exercise any of these rights, contact us via our contact page. We will respond within 30 days.
Your Rights and Opt-Out Instructions
You are not required to provide any personal information when using this website. If you prefer not to share your data, you may: Avoid filling out contact forms, account registrations, or any data-submitting features. Disable cookies through your browser settings (see our Cookie Policy for more details). Contact us directly to request the deletion of any previously shared personal data. We respect your privacy choices. If you would like us to delete your data, please reach out to us at the contact details provided on our Contact page. We will process your request promptly.